Help with Sierra 598u

[AgrekenMember]

Fulvio,
First off, thanks for the awesome work and product!! I’ve been using it for over a year now and love it! I do have minor problem now that I wonder if you or someone on the forums can help me with.

Sprint updated my modem from a 595u to a 598u. The 595u worked fine, however, the 598u comes with a software burned into the ROM of the device they call “Tru-Install” that makes any OS (including Linux and ZS) to mount a drive. When I plug the device into my ZS server, it mounts it as a USB drive instead of a modem. The Ubuntu forums have directions around it, that including running the command “eject /CDROM0” from a prompt, but that doesn’t seem to work in ZS.

Any advice?

Thanks,

Jeff

[giancagiancaMember]

From Fulvio document

In alcuni casi, così come per il telefono cellulare HSDPA N7010, è necessario associare manualmente il modulo di conversione USB-Seriale al dispositivo. Per esempio, nel caso sopra indicato si è usato il comando

modprobe usbserial vendor=0x05C6 product=0x6000

Per automatizzare il caricamento del modulo Kernel al boot è sufficiente inserire il comando modprobe citato sopra, all’interno dello script di Pre Boot usando la sezione [Setup][Startup/Cron] dell’interfaccia web di Zeroshell. Se non si conosce a priori i valori da assegnare ai parametri vendor e product, è sufficiente digitare il comando dmesg qualche secondo dopo aver connesso il modem al sistema. Tali parametri saranno visualizzati dal dmesg come idVendor e idProduct

use dmesg to show idVendor e idProduct
In preboot [Setup][Startup/Cron] insert (enable this section)
modprobe usbserial vendor=idVendor product=idProduct

Now ,if kernel support device, you must find 3g modem.

Bye

[AgrekenMember]

thank you for the reply! Any chance on an English translation? I don’t speak italian 🙁

[AgrekenMember]

ZS is finding the device (according to dmesg), but it doesn’t show up in the web interface as a detected modem. Here is the text for the log after connecting the device:

19:21:54 hub 1-0:1.0: unable to enumerate USB device on port 2
19:21:55 hub 1-0:1.0: unable to enumerate USB device on port 2
19:21:55 usb 4-1: new full speed USB device using ohci_hcd and address 2
19:21:56 usb 4-1: configuration #1 chosen from 1 choice
19:21:56 usb 4-1: New USB device found, idVendor=1199, idProduct=0fff
19:21:56 usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
19:21:56 usb 4-1: Product: USB MMC Storage
19:21:56 usb 4-1: Manufacturer: Sierra Wireless
19:21:56 usb 4-1: SerialNumber: SWOC22905731
19:21:58 usbcore: registered new interface driver usbserial
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial support registered for generic
19:21:58 usbcore: registered new interface driver usbserial_generic
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial Driver core
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial support registered for Sierra USB modem
19:21:58 usb 4-1: USB disconnect, address 2
19:21:58 sierra: probe of 4-1:1.0 failed with error -5
19:21:58 usbcore: registered new interface driver sierra
19:21:58 drivers/usb/serial/sierra.c: USB Driver for Sierra Wireless USB modems: v.1.2.8
19:21:59 Initializing USB Mass Storage driver…
19:21:59 usbcore: registered new interface driver usb-storage
19:21:59 USB Mass Storage support registered.
19:21:59 usbcore: registered new interface driver ub
19:21:59 hub 1-0:1.0: unable to enumerate USB device on port 2
19:22:00 usb 4-1: new full speed USB device using ohci_hcd and address 3
19:22:00 usb 4-1: configuration #1 chosen from 1 choice
19:22:00 scsi1 : SCSI emulation for USB Mass Storage devices
19:22:00 usb-storage: device found at 3
19:22:00 usb-storage: waiting for device to settle before scanning
19:22:00 usb 4-1: New USB device found, idVendor=1199, idProduct=0025
19:22:00 usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
19:22:00 usb 4-1: Product: Sierra Wireless USB 598
19:22:00 usb 4-1: Manufacturer: Sierra Wireless, Incorporated
19:22:05 scsi 1:0:0:0: Direct-Access Sierra Wireless Storage 2.31 PQ: 0 ANSI: 2
19:22:05 sd 1:0:0:0: [sdc] Attached SCSI removable disk
19:22:05 sd 1:0:0:0: Attached scsi generic sg2 type 0
19:22:05 usb-storage: device scan complete

[zenmaster_007Member]

In some cases, as well as the HSDPA mobile phone N7010, you must manually associate the form of USB-serial conversion device. For example, in the case above we used the command

modprobe usbserial vendor = 0x6000 product = 0x05C6

To automate the loading of kernel module at boot time simply enter the command modprobe mentioned above, within the script Pre Boot using the section [Setup] [Startup / Cron] Zeroshell web interface. If you do not know a priori the values to be assigned to the vendor and product parameters, simply type the dmesg command a few seconds after you connected the modem to the system. These parameters will be displayed by dmesg as idVendor and idProduct

use dmesg to show idVendor and idProduct
Preboot in [Setup] [Startup / Cron] insert (enable this section)
modprobe usbserial vendor = product idVendor = idProduct

Now, if kernel support device, you must find 3g modem

[AgrekenMember]

Zen/Fulvio,
I’ve figured out the sierra driver in ZS is 1.2. The 598u (and any other models with the onboard flash drives) needs the 1.7 drivers. I’ve tried following the instructions for adding all the tools to compile a package, but I think my skill set is severly lacking 🙁 Is there a way just the Sierra lib could be compiled and added to the download site?

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