Reply To: Help with Sierra 598u

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#48200

Agreken
Member

ZS is finding the device (according to dmesg), but it doesn’t show up in the web interface as a detected modem. Here is the text for the log after connecting the device:

19:21:54 hub 1-0:1.0: unable to enumerate USB device on port 2
19:21:55 hub 1-0:1.0: unable to enumerate USB device on port 2
19:21:55 usb 4-1: new full speed USB device using ohci_hcd and address 2
19:21:56 usb 4-1: configuration #1 chosen from 1 choice
19:21:56 usb 4-1: New USB device found, idVendor=1199, idProduct=0fff
19:21:56 usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
19:21:56 usb 4-1: Product: USB MMC Storage
19:21:56 usb 4-1: Manufacturer: Sierra Wireless
19:21:56 usb 4-1: SerialNumber: SWOC22905731
19:21:58 usbcore: registered new interface driver usbserial
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial support registered for generic
19:21:58 usbcore: registered new interface driver usbserial_generic
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial Driver core
19:21:58 drivers/usb/serial/usb-serial.c: USB Serial support registered for Sierra USB modem
19:21:58 usb 4-1: USB disconnect, address 2
19:21:58 sierra: probe of 4-1:1.0 failed with error -5
19:21:58 usbcore: registered new interface driver sierra
19:21:58 drivers/usb/serial/sierra.c: USB Driver for Sierra Wireless USB modems: v.1.2.8
19:21:59 Initializing USB Mass Storage driver…
19:21:59 usbcore: registered new interface driver usb-storage
19:21:59 USB Mass Storage support registered.
19:21:59 usbcore: registered new interface driver ub
19:21:59 hub 1-0:1.0: unable to enumerate USB device on port 2
19:22:00 usb 4-1: new full speed USB device using ohci_hcd and address 3
19:22:00 usb 4-1: configuration #1 chosen from 1 choice
19:22:00 scsi1 : SCSI emulation for USB Mass Storage devices
19:22:00 usb-storage: device found at 3
19:22:00 usb-storage: waiting for device to settle before scanning
19:22:00 usb 4-1: New USB device found, idVendor=1199, idProduct=0025
19:22:00 usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
19:22:00 usb 4-1: Product: Sierra Wireless USB 598
19:22:00 usb 4-1: Manufacturer: Sierra Wireless, Incorporated
19:22:05 scsi 1:0:0:0: Direct-Access Sierra Wireless Storage 2.31 PQ: 0 ANSI: 2
19:22:05 sd 1:0:0:0: [sdc] Attached SCSI removable disk
19:22:05 sd 1:0:0:0: Attached scsi generic sg2 type 0
19:22:05 usb-storage: device scan complete